Even during inflation, shoppers want quality — RetailDive.com

Price isn’t the only thing that matters to consumers: Quality is important, too.

Inflation hits retailers, too, but it’s often a mistake to lower the quality of a product in order to maintain its selling price, according to Deidre Popovich, a professor of marketing and supply chain management at Texas Tech University. In fact, research shows that as prices rise many shoppers actually expect to get more.

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