Behind the Walmart – Capital One “breakup” — Yahoo! Finance

Walmart recently ended its relationship with Capital One, opening opportunities for other financial services companies:

“It didn’t work out. Things started to fall apart in 2023 when Capital One violated terms in its contract that dictated certain customer service requirements, including how long it would take to post charges to a minimum percentage of cards. Last month, Walmart ended the exclusive deal with Capital One, citing in court documents multiple issues with the bank’s customer service—but not before Capital One accumulated $8.5 billion worth of credit card balances, which it will retain. Capital One charges customers between 19.48% and 29.99% for past-due Walmart Rewards purchases.“

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