Survey: Consumers expect extreme personalization by 2030 — ChainStoreAge.com

A recent survey shows that consumers have high expectations of what retail technology will be able to do in 2030:

“More than 80% of respondents will expect experiences curated just for them by 2030, according to the survey of 1,000 U.S.-based consumers from consumer financing company Synchrony, Interestingly, 62% of respondents believe that their shopping experience would be simpler if stores offered fewer choices.“

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